Fixing IT Issues Before
They Stop Your Business — Anywhere.

I keep IT running in Antarctica. I can do the same for you.

IT support and proactive monitoring in one service. Backed by 25 years of keeping SMBs on their feet. — Pablo M. Rondina, Founder & IT Lead
Let's talk — before it breaks → See how I work →

Business continuity, proven in the harshest place on Earth.

I support the equipment aboard the M/V Ushuaia, an Antarctic expedition vessel, in one of the most extreme and remote environments on Earth. The only link is satellite — Starlink and Inmarsat. I support those machines from Buenos Aires, over 3,000 km away.

That's what "business continuity" means to me. Not a PowerPoint slide.

+78
Devices under support
+36
Devices monitored
🛰
Starlink & Inmarsat operations in extreme environments
GMT-3
I do maintenance while your office sleeps: nobody gets interrupted.
25+
Years keeping SMBs running

Clients who stay. Some for over 20 years.

And many more over 25 years: accounting firms, law firms, insurance brokers and professionals across many fields in Argentina, the UK and New Zealand.

How much does one day of downtime cost your business?

IT support and proactive monitoring, in one service

I warn you before it breaks — and I fix it.

On demand
One-off remote support=Pay per hour

To fix problems as they come up.

Ask me →
  • Remote help via TeamViewer, with an official commercial license
  • Diagnosis and fixes: Windows, Office, email, printers and networks
  • Billed by the hour, no monthly fee
  • No contract, no lock-in
First month free
Remote support +Proactive monitoring =Pay monthly

Per device: the more devices you cover, the better the rate.

Get pricing →
  • Unlimited troubleshooting hours: message me and I'll fix it
  • Priority over pay-per-hour clients
  • Alerts at the first sign of failure
  • Monthly PDF report on your systems
  • Advice on buying equipment and parts
  • Month to month, no lock-in

Anything to install? Yes: a small program on each computer, for the proactive monitoring. I install it myself via TeamViewer, with your permission. Is it safe? See how the information travels ↓

Predictability vs. emergencies
Need help often?

A couple of failures a month, or a single serious emergency, and hourly support already costs more than the monthly plan. With the monthly plan you get a fixed budget, priority service, and I keep problems from shutting down your office.

Prices in USD, EUR or local currency, adapted to your market.

Your office in the cloud: migration to Google Workspace or Microsoft 365. Get a quote →

How the information travels

Can anyone get into your computer through here? No.

Your machines

Every few hours they send a health report: temperature, disks, memory, Windows errors and other critical data.

PC Aid's server

It is not published on the internet. Only my clients' machines can reach it.

Alert and support

I get an alert when something starts to fail and act before it stops your work.

Only a technical report travels

The program is built to send only the machine's health data, through the encrypted channel. It takes no screenshots and doesn't open your files, emails or passwords.

From the internet: no way in

This system opens no door from your machines to the internet.

Support access I only get in with your authorization, through TeamViewer with a commercial license. While I'm connected you see it on your screen, and you can end the session with one click.
256-bit encryptionWith WireGuard, the standard for modern VPNs.

Beyond support: everything your IT needs.

Zero Trust Security

Mesh VPN deployment (Tailscale / WireGuard) for distributed teams. Secure remote access without exposing your infrastructure to the internet.

Google Workspace & Microsoft 365

I move your office's email, files and calendars over, and leave everything set up and secured. Quoted separately.

Fractional IT Lead

I help you decide what to renew, what to buy and how to protect your operation. All the expertise of a dedicated IT manager, for a fixed monthly fee and no staffing costs.

Website and digital presence

For the professional or business that isn't online yet: in one four-hour session we build your website, your LinkedIn profile, your domain and your email. We build it together, on your own computer.

Learn to build your website with AI →

Give me 10 minutes and I will show you how it works.

Email for details — WhatsApp for anything urgent.

Buenos Aires, Argentina · GMT-3 Monday to Friday · Weekends and out-of-hours by arrangement Available for international clients across the Americas, Europe and Oceania