Proactive IT Support for
Any Business, Anywhere.

We keep IT running in Antarctica. We can make it work for you too.

Powered by Pulse — proprietary AI monitoring

📱 Let's talk 10 min about your IT See what we do →
50+
Endpoints managed
4
Countries served
Proof of reliability

Business continuity, proven in the harshest place on Earth.

We maintain mission-critical IT systems aboard Antarctic expedition fleets operating via Starlink — in some of the most extreme and remote environments on Earth. No server room. No backup technician on-site. Just remote expertise and preparation.

That's what "business continuity" means to us. Not a PowerPoint slide.

"Clients served in Argentina, New Zealand, Norway — and beyond."
24/7
Remote monitoring via AI
🛰
Starlink operations in extreme environments
GMT-3
Covers EU morning & US business hours
$0
Downtime cost when we prevent the problem

How much does one day of downtime cost your business?

Most SMBs discover their IT problems when it's already too late — the disk has failed, the backup never ran, the invoicing system won't start. We see them coming, and fix them before they cost you a single hour.

What we do

IT that works before you call.

🔒

Zero Trust Security

Mesh VPN deployment (Tailscale / WireGuard) for distributed teams. Secure remote access without exposing your infrastructure to the internet.

🌐

Remote Support

Instant response via TeamViewer Premium. Windows, Mac, Linux, Android. From workstation issues to server emergencies — we're there remotely.

☁️

Google Workspace

Migration, configuration, and ongoing management. Email, Drive, Calendar, Meet — fully set up and secured for your team.

📡

Network & Connectivity

LAN/WLAN setup up to 20 workstations, IP cameras, VoIP, Starlink configuration — for offices and distributed teams.

💼

Fractional IT Lead

Strategic IT guidance without a full-time hire. We align your technology with your business goals and anticipate problems before they impact you.

OUR CORE SERVICE
Proactive monitoring

PC Aid Pulse

Proactive IT monitoring with local AI, 24/7.

Our own software, built in-house. A local AI analyzes your logs in real time, so problems get caught before they become outages. Your data never leaves your infrastructure — GDPR-friendly by design.

Why Pulse is different
🛠

Built by us, from scratch

20+ years fixing what other monitoring tools missed. Every alert, every rule, every report — designed by an IT professional who actually works the cases.

🇪🇺
GDPR-friendly · Privacy by design

Your data never leaves home

Your logs, your data, your business — they stay on your infrastructure. No cloud, no third-party servers. Privacy is the default, not an upgrade.

💬

One human, on the other side

No ticket queues, no offshore call centers. When something matters, you talk to the person who built the system.

🛒

Beyond monitoring: real advice

Need new RAM, a replacement disk, or new equipment? We tell you exactly what to buy, compatible with your setup, and we can even find the best local prices for you — from anywhere in the world.

Included in every plan — without exceptions
  • 24/7 AI monitoring
  • Proactive failure alerts
  • Monthly executive report
  • Quarterly strategic report
  • Remote support included
  • 100% local AI · GDPR-friendly
  • Month-to-month, no lock-in

Same complete service for all. You only choose by the number of devices.

Basic
1–2 endpoints
Price per device
Standard rate
Get pricing →
Standard
3–5 endpoints
Price per device
Better rate ↓
Get pricing →
Business
6–10+ endpoints
Price per device
Best rate ↓↓
Get pricing →

Need same-day priority response? Available as an add-on for any plan.

* Pricing tailored to your market. Quote in USD, EUR, or local currency.

→ Start with a free month — no commitment.

PC Aid Pulse dashboard — triage view showing critical alerts detected by AI
See the live demo →
Live triage view — real failures detected before the client noticed. (Demo data)
See what we monitor →
Who trusts us

Long-term clients, not one-time fixes.

Antarpply Expeditions
Maritime · Antarctic Operations
Mission-critical IT support for expedition fleets in the Antarctic and South Atlantic Islands. 24/7 remote operations via Starlink.
Since 2022
Terra Travel Service
Tourism · Argentina / Paraguay / Brasil
21+ years of uninterrupted IT service for a high-pressure travel agency environment where uptime is mission-critical.
Since 2004
IBZ Group
Insurance Broker · Buenos Aires
Google Workspace migration, custom automation tools, and ongoing infrastructure management for high-volume insurance operations.
Since 2019
HCS Engineering Solutions
Engineering · New Zealand
Full-stack remote MSP management across a 16-hour time zone difference. Bilingual support for a solar energy and engineering firm.
2018 – 2022
Get in touch

Let's talk about your IT.

No commitment, no sales pitch — just an honest 10-minute conversation about your IT and how we can help.

📅 Schedule a free call 💬 WhatsApp Pablo ✉ contact@pcaid.help LinkedIn

New here? Book a free call. Already a client or something urgent? WhatsApp is fastest.

Buenos Aires, Argentina · GMT-3
Mon–Sat · Available for international clients across Americas & Europe