Proactive IT Support for
Any Business, Anywhere.

We keep IT running in Antarctica. We can make it work for you too.

Powered by Pulse — proprietary AI monitoring

Let's talk — before it breaks → See Pulse in action →
50+
Endpoints managed
4
Countries served

Business continuity, proven in the harshest place on Earth.

We maintain mission-critical IT systems aboard Antarctic expedition fleets operating via Starlink — in some of the most extreme and remote environments on Earth. No server room. No backup technician on-site. Just remote expertise and preparation.

That's what "business continuity" means to us. Not a PowerPoint slide.

"Clients served in Argentina, New Zealand, Norway — and beyond."
24/7
Remote monitoring via AI
🛰
Starlink operations in extreme environments
GMT-3
Covers EU morning & US business hours
$0
Downtime cost when we prevent the problem

Long-term clients, not one-time fixes.

How much does one day of downtime cost your business?

Most SMBs discover their IT problems when it's already too late — the disk has failed, the backup never ran, the invoicing system won't start. We see them coming, and fix them before they cost you a single hour.

PC Aid Pulse

Proactive monitoring + instant remote support — powered by private AI, 24/7.

Our own software, built in-house. Pulse collects technical health metrics only — never your files, emails or business data. All AI analysis runs on our own private server: no cloud providers, no third parties. We catch problems before they become outages — and reach out to you, not the other way around. GDPR-friendly by design.

PC Aid Pulse dashboard — triage view showing critical alerts detected by AI
Live triage view — real failures detected before the client noticed. (Demo data)
Why Pulse is different
🛠

Built by us, from scratch

20+ years fixing what other monitoring tools missed. Every alert, every rule, every report — designed by an IT professional who actually works the cases.

🇪🇺
GDPR-friendly · Privacy by design

Your data stays yours

We only see technical health metrics — never your files, emails or business data. All analysis runs on our own private server: no cloud providers, no third parties.

💬

One human, on the other side

No ticket queues, no offshore call centers. When something matters, you talk to the person who built the system.

🛒

Beyond monitoring: real advice

Need new RAM, a replacement disk, or new equipment? We tell you exactly what to buy, compatible with your setup, and we can even find the best local prices for you — from anywhere in the world.

Simple, per-device pricing

One monthly rate per device — the more devices you cover, the better the rate. From a single PC to your whole office.

Everything included
  • 24/7 AI monitoring
  • Proactive failure alerts
  • Monthly executive report
  • Remote support included
  • Private AI · GDPR-friendly
  • Month-to-month, no lock-in
Get pricing →

Need guaranteed same-day priority response? Available as an add-on.

* Pricing tailored to your market. Quote in USD, EUR, or local currency.

→ Start with a free month — no commitment.

Beyond Pulse: everything your IT needs.

🔒

Zero Trust Security

Mesh VPN deployment (Tailscale / WireGuard) for distributed teams. Secure remote access without exposing your infrastructure to the internet.

🌐

Remote Support

Instant response via TeamViewer Premium. Windows, Mac, Linux, Android. From workstation issues to server emergencies — we're there remotely.

☁️

Google Workspace

Migration, configuration, and ongoing management. Email, Drive, Calendar, Meet — fully set up and secured for your team.

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Fractional IT Lead

Strategic IT guidance without a full-time hire. We align your technology with your business goals and anticipate problems before they impact you.

Your questions, answered straight.

Do you provide support outside Argentina?

Yes — Spain, Mexico, the US and all of LatAm. 100% remote, during your business hours, in your language: English or Spanish.

What kind of businesses is this for?

SMBs that can't afford to stop: insurance, travel, accounting and law firms, real estate and more. If one day without systems costs you money, this is for you.

How do I find out there's a problem?

We reach out to you — not the other way around. We detect it, we call you, we fix it. And every month you get a clear report on the health of your systems.

How fast do you respond?

Within minutes during your agreed support window — you talk directly to the person who fixes it, no help desk, no ticket queue. And Pulse never sleeps: it monitors 24/7, so critical issues are usually detected before you even notice. Need guaranteed same-day priority? Available as an add-on.

What if the problem is physical — a disk, RAM, a power supply?

We diagnose it remotely and tell you exactly what to buy, compatible with your setup — we can even find the best prices in your city. For the swap, we guide any local technician step by step. And 95% of problems get solved without touching a screw anyway.

What about my data privacy?

Your files, emails and business data never leave your machines. Only technical health metrics travel — encrypted — to our own private server. No cloud providers, no third parties.

Does monitoring open doors into my network?

No. Each machine talks only to our server, through a single encrypted outbound channel. Machines can't see each other and nothing is exposed to the internet. You're adding a guardian, not a doorway.

Do I have to do anything?

Nothing. It installs once and works on its own. You keep using your computer as always.

Will it slow down my machine?

No. It runs quietly in the background — you won't even notice it's there.

How much does it cost?

Per-device pricing, adapted to your market — month-to-month, no lock-in, first month free. Let's talk 10 minutes and we'll quote you.

Let's talk about your IT — before it breaks.

Email for details — WhatsApp for anything urgent.

Buenos Aires, Argentina · GMT-3
Mon–Sat · Available for international clients across Americas & Europe