Proactive IT Support for
Any Business, Anywhere.

We keep IT running in Antarctica. We can make it work for you too.

Powered by Pulse — proprietary AI monitoring

Let's talk — before it breaks → See Pulse in action →
50+
Endpoints managed
4
Countries served
Proof of reliability

Business continuity, proven in the harshest place on Earth.

We maintain mission-critical IT systems aboard Antarctic expedition fleets operating via Starlink — in some of the most extreme and remote environments on Earth. No server room. No backup technician on-site. Just remote expertise and preparation.

That's what "business continuity" means to us. Not a PowerPoint slide.

"Clients served in Argentina, New Zealand, Norway — and beyond."
24/7
Remote monitoring via AI
🛰
Starlink operations in extreme environments
GMT-3
Covers EU morning & US business hours
$0
Downtime cost when we prevent the problem
Who trusts us

Long-term clients, not one-time fixes.

How much does one day of downtime cost your business?

Most SMBs discover their IT problems when it's already too late — the disk has failed, the backup never ran, the invoicing system won't start. We see them coming, and fix them before they cost you a single hour.

PC Aid Pulse

Proactive monitoring + instant remote support — powered by private AI, 24/7.

Our own software, built in-house. Pulse collects technical health metrics only — never your files, emails or business data. All AI analysis runs on our own private server: no cloud providers, no third parties. We catch problems before they become outages — and reach out to you, not the other way around. GDPR-friendly by design.

PC Aid Pulse dashboard — triage view showing critical alerts detected by AI
Live triage view — real failures detected before the client noticed. (Demo data)
See the demo — what we monitor →
Why Pulse is different
🛠

Built by us, from scratch

20+ years fixing what other monitoring tools missed. Every alert, every rule, every report — designed by an IT professional who actually works the cases.

🇪🇺
GDPR-friendly · Privacy by design

Your data stays yours

We only see technical health metrics — never your files, emails or business data. All analysis runs on our own private server: no cloud providers, no third parties.

💬

One human, on the other side

No ticket queues, no offshore call centers. When something matters, you talk to the person who built the system.

🛒

Beyond monitoring: real advice

Need new RAM, a replacement disk, or new equipment? We tell you exactly what to buy, compatible with your setup, and we can even find the best local prices for you — from anywhere in the world.

Included in every plan — without exceptions
  • 24/7 AI monitoring
  • Proactive failure alerts
  • Monthly executive report
  • Quarterly strategic report
  • Remote support included
  • Private AI · GDPR-friendly
  • Month-to-month, no lock-in

Same complete service for all. You only choose by the number of devices.

Basic
1–2 endpoints
Price per device
Standard rate
Get pricing →
Standard
3–5 endpoints
Price per device
Better rate ↓
Get pricing →
Business
6–10+ endpoints
Price per device
Best rate ↓↓
Get pricing →

Need same-day priority response? Available as an add-on for any plan.

* Pricing tailored to your market. Quote in USD, EUR, or local currency.

→ Start with a free month — no commitment.

What else we do

Beyond Pulse: everything your IT needs.

🔒

Zero Trust Security

Mesh VPN deployment (Tailscale / WireGuard) for distributed teams. Secure remote access without exposing your infrastructure to the internet.

🌐

Remote Support

Instant response via TeamViewer Premium. Windows, Mac, Linux, Android. From workstation issues to server emergencies — we're there remotely.

☁️

Google Workspace

Migration, configuration, and ongoing management. Email, Drive, Calendar, Meet — fully set up and secured for your team.

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Fractional IT Lead

Strategic IT guidance without a full-time hire. We align your technology with your business goals and anticipate problems before they impact you.

Get in touch

Let's talk about your IT — before it breaks.

📅 Schedule a free call 💬 WhatsApp Pablo ✉ contact@pcaid.help LinkedIn

New here? Book a free call. Already a client or something urgent? WhatsApp is fastest.

Buenos Aires, Argentina · GMT-3
Mon–Sat · Available for international clients across Americas & Europe