Fixing IT Issues Before
They Stop Your Business — Anywhere.

We keep IT running in Antarctica. We can make it work for you too.

I turned 25 years of IT experience into Pulse — real monitoring plus instant support, so your business never stops. — Pablo M. Rondina, founder
Let's talk — before it breaks → See Pulse in action →
50+
Endpoints managed
4
Countries served

Business continuity, proven in the harshest place on Earth.

We maintain mission-critical IT systems aboard an Antarctic expedition vessel operating via Starlink — in one of the most extreme and remote environments on Earth. No server room. No backup technician on-site. Just remote expertise and preparation.

That's what "business continuity" means to us. Not a PowerPoint slide.

"Clients served in Argentina, New Zealand, Norway, the US, the UK — and beyond."
36
Devices monitored today
🛰
Starlink & Inmarsat operations in extreme environments
GMT-3
We do maintenance while your office sleeps. No night surcharge.
25+
Years keeping critical systems running

Long-term clients, not one-time fixes.

How much does one day of downtime cost your business?

Most SMBs discover their IT problems when it's already too late — the disk has failed, the backup never ran, the invoicing system won't start. We see them coming, and fix them before they cost you a single hour.

PC Aid Pulse

Sooner or later, your machines ask for help.
Pulse listens.
Health-metric monitoring for your machines + instant remote support with TeamViewer, our tool for over a decade.

What is Pulse? Is it magic? No.

It's 25 years of hands-on experience with SMBs turned into rules: what to watch, when to worry, and when not to. Written in industry-standard scripting languages — nothing exotic, nothing that can't be audited.

Part of the analysis is done by an AI running on our own server, not on someone else's cloud. Only health metrics ever leave your machines: memory, disk, services, system errors. Never your files, your email or your business data.

Security runs in layers: we use Tailscale with Zero Trust, so each machine talks only to us and never to the others. GDPR-friendly by design.

And there's a person on the other end. We watch the dashboard every day and reach out when something is building up — before it leaves you without systems.

PC Aid Pulse dashboard — triage view showing 35 monitored devices and warnings detected by AI
Live triage view — real failures detected before the client noticed. (Demo data)
Why Pulse is different
🛠

Built by us, from scratch

25 years fixing what other monitoring tools missed. Every alert, every rule, every report — designed by an IT professional who actually works the cases.

🇪🇺
GDPR-friendly · Privacy by design

Your data stays yours

We only see technical health metrics — never your files, emails or business data. All analysis runs on our own private server: no cloud providers, no third parties.

💬

One human, on the other side

No ticket queues, no offshore call centers. When something matters, you talk to the person who built the system.

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Beyond monitoring: real advice

Need new RAM, a replacement disk, or new equipment? We tell you exactly what to buy, compatible with your setup, and we can even find the best local prices for you — from anywhere in the world.

Simple, per-device pricing

One monthly rate per device — the more devices you cover, the better the rate. From a single PC to your whole office.

Everything included
  • 24/7 AI monitoring
  • Proactive failure alerts
  • Monthly executive report
  • Remote support included
  • Private AI · GDPR-friendly
  • Month-to-month, no lock-in
Get pricing →

Same-day priority response is already included in every plan.

* Pricing tailored to your market. Quote in USD, EUR, or local currency.

→ Start with a free month — no commitment.

Beyond Pulse: everything your IT needs.

🔒

Zero Trust Security

Mesh VPN deployment (Tailscale / WireGuard) for distributed teams. Secure remote access without exposing your infrastructure to the internet.

🌐

Remote Support

Instant response via TeamViewer Premium. Windows, Mac, Linux, Android. From workstation issues to server emergencies — we're there remotely.

☁️

Google Workspace

Migration, configuration, and ongoing management. Email, Drive, Calendar, Meet — fully set up and secured for your team.

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Fractional IT Lead

Strategic IT guidance without a full-time hire. We align your technology with your business goals and anticipate problems before they impact you.

Your questions, answered straight.

Which countries do you work in?

All of LatAm, Mexico, the US and Spain — and anywhere else you need us. 100% remote, during your business hours, in your language: English or Spanish.

What kind of businesses is this for?

SMBs that can't afford to stop: insurance, travel, accounting and law firms, real estate and more. If one day without systems costs you money, this is for you.

How do I find out there's a problem?

We reach out to you — not the other way around. We detect it, we call you, we fix it. And every month you get a clear report on the health of your systems.

How fast do you respond?

Within minutes during your agreed support window — you talk directly to the person who fixes it, no help desk, no ticket queue. And Pulse never sleeps: it monitors 24/7, so critical issues are usually detected before you even notice. Same-day priority response is already included in every plan.

What if the problem is physical — a disk, RAM, a power supply?

We diagnose it remotely and tell you exactly what to buy, compatible with your setup — we can even find the best prices in your city. For the swap, we guide any local technician step by step. Most problems, though, get solved without ever touching a screw.

What about my data privacy?

Your files, emails and business data never leave your machines. Only technical health metrics travel — encrypted — to our own private server. No cloud providers, no third parties.

Does monitoring open doors into my network?

No. Each machine talks only to our server, through a single encrypted outbound channel with Zero Trust architecture (WireGuard, 256-bit encryption). Machines cannot see each other and nothing is exposed to the internet. You are adding a guardian, not a doorway.

Do I have to do anything?

Nothing. After the initial call we install it remotely ourselves, once per machine, and from then on it works on its own. You keep using your computer as always.

Will it slow down my machine?

No. It runs quietly in the background — you won't even notice it's there.

How much does it cost?

Per-device pricing, adapted to your market — month-to-month, no lock-in, first month free. Let's talk 10 minutes and we'll quote you.

Let's talk about your IT — before it breaks.

Email for details — WhatsApp for anything urgent.

Buenos Aires, Argentina · GMT-3 · Mon–Sat
Available for international clients across the Americas & Europe